Terms and Conditions
In these Conditions the following words shall have
the following meanings
For your security, all orders must be delivered to the cardholders address, you must also provide the telephone number of the delivery address, address checks can and will take place, so to avoid unnecessary delay, please ensure the correct address is given. Delivery to PO boxes is not possible.
Currency of transaction Prices are quoted in UK Pound sterling £. Online payments can only be made in UK Pound sterling £. On Patrol can accept payment by US dollar and Euro via a fund transfer or cheque. Please contact On Patrol if you wish to pay in US dollars or Euros.
Wholesale Orders If requested On Patrol can dispatch a proforma invoice on request.
Back Orders If for whatever reason we do not have the item(s) in stock that you have ordered, we will place your item(s) on back order. We will immediately email you to notify you of the situation or the option to adapt your order. We will charge on the day of dispatch.
Guarantee All of our products are covered under the manufacturer’s warranty.
Return Policy Under the European Distance Selling Regulations the Buyer
has the right to cancel their order for any item purchased on this web
site for a full refund within 14 days of delivery.
The Company shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, failure to follow manufacturers instructions, misuse, alteration or repair of the goods (other than that done by our staff).
The return address for goods is:
SHIPPING, HANDLING AND DELIVERY
Although every effort is made to ensure that goods arrive in good condition, the Company cannot be held responsible for the actions of the courier used. Any damages must be signed ‘Damaged’ on receipt for delivery and claimed for in accordance with the carrier’s terms and conditions. Due to the fragile nature of paintballs the Company will be unable to make any claim on the Buyers behalf for any breakages suffered. The Buyer upon placing the order accepts the risk of damage.
Co2 or Air bottles, as used for containing marker propellants, will be delivered unfilled.
Delivery is normally within 5 working days. The 5 days does not include the day of order or weekends. The 5 day delivery statement is a guide only and is not a guarantee, nor does it constitute a contract between On Patrol and the customer.
Any payment through postal, cheque or transfer will have cleared before delivery takes place.
International Orders Any customs duties that are added from the import of any ordered goods into the buyer’s country will be payable by the buyer. We cannot calculate these charges in advance since they differ from country to country. On Patrol will not be held responsible for any such charges.
We do not ship paintball markers outside of the UK.
ARMOTECH AND WARSENSOR POLICIESShipping
Prices displayed do not include shipping. Shipping costs are calculated on weight. Shipping costs include processing, packaging and shipping costs and are based on UK shipping only. Please email for international shipping costs. Please allow 28 days for delivery.
Returns and Refunds
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